Privacy Policy
This Privacy Policy describes how Reystone LLC ("Reystone," "we," "us," or "our") collects, uses, and protects information when you visit our website at reystone.ai, engage with our services, or submit information through our client intake process. By using our website or services, you agree to the practices described in this policy.
1. Information We Collect
Information you provide directly
- Name, email address, phone number, and job title
- Company name, industry, and operational details submitted through our intake form
- Communications you send us via email or contact forms
Information collected automatically
- IP address, browser type, and device information
- Pages visited, time on site, and referring URLs
- Cookies and similar tracking technologies
2. How We Use Your Information
We use the information we collect to:
- Evaluate your business for potential AI workflow implementation
- Communicate with you about our services, proposals, and project work
- Improve our website and service offerings
- Comply with legal obligations
3. AI Processing Disclosure
Reystone uses artificial intelligence tools as part of our internal operations and client intake process. When you submit information through our intake form or engage with our services, that information may be processed by AI systems including but not limited to:
- Claude API (Anthropic)
- GPT-4o (OpenAI)
- Perplexity API
- Gemma 4 (Google)
- OpenClaw (OpenAI)
- n8n workflow automation (self-hosted)
This AI processing is used to research your business, personalize your intake experience, and prepare our team for discovery conversations. We do not use your information to train third-party AI models. All AI processing is conducted in accordance with our confidentiality obligations.
4. Information Sharing
We do not sell your personal information. We may share information with:
- Service providers who assist in delivering our services (e.g., Google Workspace for communications, AI API providers listed above)
- Legal authorities when required by law or to protect our rights
- Successor entities in the event of a business transfer or acquisition
All third-party service providers are contractually required to protect your information and use it only for the purposes we specify.
5. Data Retention
We retain your information for as long as necessary to fulfill the purposes outlined in this policy, maintain our business records, and comply with applicable legal requirements. Client project information is retained for a minimum of five (5) years following project completion.
6. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information, subject to legal and contractual obligations
- Opt out of marketing communications at any time
- Lodge a complaint with your local data protection authority
To exercise any of these rights, contact us at: hey@reystone.ai
7. California Residents (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete your personal information, and the right to opt out of the sale of personal information. We do not sell personal information. To submit a CCPA request, contact pia@reystone.ai.
8. International Visitors (GDPR)
If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, we process your personal information on the legal bases of legitimate interests, contract performance, and consent where applicable. You have the right to access, rectify, erase, restrict, or port your data, and to object to processing. Contact pia@reystone.ai with any requests.
9. Cookies
Our website may use cookies and similar tracking technologies to improve your experience. You may adjust your browser settings to decline cookies, though this may affect certain site functionality. Where required by law, we will request your consent before placing non-essential cookies.
10. Security
We implement reasonable technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
11. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately at pia@reystone.ai.
12. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the Effective Date at the top of this page. We encourage you to review this policy periodically. Continued use of our website or services after any changes constitutes your acceptance of the updated policy.
13. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us: